Frequently Asked Questions
Quick answers about deployments, pricing, security, and everything you need to know about Guara Cloud.
Getting Started
What is Guara Cloud?
Guara Cloud is a Brazilian cloud platform (PaaS) that lets you deploy containerized applications with infrastructure in Brazil, BRL pricing, and automatic HTTPS. See the full documentation.
How do I make my first deploy?
Create a free account, connect your GitHub repository or push a Docker image, and click Deploy. Your application will be live in seconds. First deploy guide.
Which languages and frameworks are supported?
We support Node.js, Python, Go, Ruby, Java, .NET, PHP, Rust, Elixir, Deno, and any application with a Dockerfile. See all technologies.
Do I need to know Kubernetes or Docker to use it?
No. Guara Cloud abstracts all infrastructure complexity. Just push your code and we handle the rest. Docker knowledge is optional but can be useful for advanced configurations.
Pricing & Billing
How much does Guara Cloud cost?
We have a free plan (Hobby) and paid plans starting at R$49/month. All prices are in Brazilian Reais, no dollar conversion. See plans.
Do I need a credit card to get started?
No. The Hobby plan is free and doesn't require a credit card. You only need one when upgrading to a paid plan.
How does monthly billing work?
We bill monthly via credit card in Brazilian Reais (BRL). No hidden fees and no exchange rate surprises. You can upgrade or downgrade at any time.
Do you offer refunds?
Yes. If you're not satisfied within the first 7 days of a paid plan, we'll refund your money. Refund policy.
What happens if I exceed my plan limits?
You'll be notified and can upgrade. We don't shut down your service without warning.
Deployments
How does GitHub deploy work?
Connect your GitHub repository and on every push to the configured branch, Guara Cloud automatically builds and deploys. Learn more about GitHub integration.
Can I deploy a Docker image?
Yes. You can push any Docker image directly to the platform without needing a Git repository. Docker deploy guide.
How do I rollback a deploy?
You can revert to any previous version with one click in the dashboard or via the CLI. Rollback is instant.
Is HTTPS automatic?
Yes. All deploys get automatic HTTPS with managed certificates. No configuration needed, including for custom domains.
Databases & Services
Which databases are available?
We offer managed PostgreSQL and Redis, production-ready with automatic backups included. See all services.
Are backups automatic?
Yes. PostgreSQL databases have automatic backups configured. Frequency and retention vary by plan.
Can I connect an external database?
Yes. You can use any external database by configuring the connection environment variables in your service.
Domains & Networking
How do I set up a custom domain?
Add your domain in the dashboard, configure DNS to point to Guara Cloud, and HTTPS is activated automatically. Domain setup guide.
Do I get a free subdomain?
Yes. Every service automatically gets a subdomain in the format yourapp.guaracloud.com with HTTPS included.
What is the latency for users in Brazil?
Our infrastructure is in São Paulo, with average latency of ~5ms for Brazilian users. Ideal for applications that need low latency in Brazil.
Security & Compliance
Is Guara Cloud LGPD compliant?
Yes. All data is stored on Brazilian infrastructure, we have a dedicated DPO, and we process data deletion requests on demand. Learn more about LGPD.
How are my environment variables protected?
Environment variables are encrypted at rest and securely injected into containers at runtime. They are never exposed in logs or source code.
Where are the servers located?
Our main infrastructure is in São Paulo (SP), with planned expansion to Salvador (BA) and Blumenau (SC).
Limits & Quotas
How many projects can I have?
It depends on the plan. The Hobby plan allows 1 project, while paid plans allow more. See limits by plan.
What are the CPU and memory limits?
Each plan has different CPU and memory allocations. You can configure resource limits for each service within your plan limits.
Can I auto-scale?
Yes. Autoscaling is available on paid plans, automatically adjusting replicas based on CPU and memory demand.